How to find proof of purchase for a settlement claim
Purchase receipt
What is it?
A document (paper or digital) showing you bought the product or service.
An order number or purchase ID is usually enough.
How to attach:
- Make a clear screenshot or scan of your receipt.
- Upload the copy to your claim on claimmoney.com when the form asks for it.
- Never send your original receipt unless the instructions say so.
Order confirmation email
How to find it:
Search your email inbox for confirmation messages from the retailer.
How to attach:
- Make a clear screenshot or printout of the full email, showing relevant details.
- Upload it to your claim on claimmoney.com when the form asks for it.
- Never send your only copy or delete the email until your claim is resolved.
Account statement or bank transaction
What is it?
A record from your bank, credit card, or PayPal showing you paid for the product/service.
How to find it:
Take a screenshot of the relevant transaction on your bank or credit card statement. Blur or hide the rest of the data.
How to attach:
- Make a clear screenshot or scan of the transaction page.
- Upload it to your claim on claimmoney.com when the form asks for it.
- Never send your full original statement. Hide unrelated personal information if you can.
Product packaging or label
How to find it:
Take a photo of the packaging, label, or barcode.
How to attach:
- Make a clear screenshot or scan of your photo.
- Upload it to your claim on claimmoney.com when the form asks for it.
- Never mail the original packaging unless instructed.
Product itself with serial or lot number
How to find it:
Locate and photograph the product's serial or lot number.
How to attach:
- Make a clear screenshot or scan of the image.
- Upload it to your claim on claimmoney.com when the form asks for it.
Notice ID or claim ID
What is it?
A special code sent to you by mail or email inviting you to file a claim.
How to find it:
- Check your email (search for "claim ID," "settlement," or the product name).
- Search your physical mail for a postcard or letter from the settlement administrator.
- If you lost it, visit the official settlement website. Some let you request your ID.
Warranty registration or service record
What is it?
Proof you registered a product or received service (especially for cars, electronics, or appliances).
How to find it:
- Check your email for a warranty confirmation.
- Log in to your product account (e.g., Apple, Samsung, car dealership).
- Find paper warranty cards in your files.
How to attach:
- Make a clear screenshot or scan of your warranty record.
- Upload it to your claim on claimmoney.com when the form asks for it.
Membership or account record
What is it?
Proof you had an account or membership with a company during a certain period.
How to find it:
- Log in to your account on the company website and screenshot your membership status/history.
- Check old emails for "Welcome" messages or renewal receipts.
How to attach:
- Make a clear screenshot or scan of your membership record.
- Upload it to your claim on claimmoney.com when the form asks for it.
Product recall notice
What is it?
A letter or email from a company or government agency alerting you about a recall.
How to find it:
- Search your email for "recall" plus the product or company name.
- Check your mailbox for letters from the manufacturer.
How to attach:
- Make a clear screenshot of the message.
- Upload it to your claim on claimmoney.com when the form asks for it.
Photos of defective product or damage
What is it?
Photos showing a defective product, damage, or injury (for some claims).
How to find it:
- Take new photos if you still have the item.
- Search your phone/camera/gallery for photos from when the incident happened.
How to attach:
- Upload the photos to your claim on claimmoney.com when the form asks for them.