Carter Credit Union
Carter Credit Union Data Breach Settlement
People affected by the Carter Credit Union data incident may choose a $50 cash payment without documenting losses. Claims are due November 19, 2026. Payment depends on final approval and the settlement terms.
Key facts
The lawsuit concerns an alleged failure to protect private information during a June 2025 cyberattack. Carter Credit Union denies wrongdoing, and the court has not decided liability.
Who may qualify?
People whose personally identifiable information was compromised in Carter Credit Union’s data incident beginning around June 25, 2025 may qualify. Being a credit union customer alone is not sufficient. Claims are due November 19, 2026.
How much could an individual receive?
Eligible class members may choose a one-time $50 cash payment without loss documentation. Alternatively, they may seek up to $2,500 for documented, unreimbursed losses tied to the incident and incurred between June 25, 2025 and November 19, 2026. The cash options cannot be combined. Three years of credit monitoring can be requested alongside either option.
What proof is needed?
No loss documentation or explanation is required for the $50 alternative payment. The alternative reimbursement benefit requires receipts or other reasonable supporting documents. A notice ID or PIN may still be needed to identify your record.
What dates and payment conditions matter?
Claims are due November 19, 2026. A final approval hearing is scheduled for November 30, 2026. A scheduled hearing does not mean the settlement has final approval. Payment depends on approval, the settlement becoming effective and any appeals being resolved. No payment date is promised.
Who may qualify
People whose personally identifiable information was compromised in Carter Credit Union's data incident beginning around June 25, 2025 may qualify. Being a credit union customer alone is not sufficient. Claims are due November 19, 2026.
What proof do you need?
Do you need proof of purchase?
For this settlement, you’ll need proof for some claims but not others. No loss documentation or explanation is required for the $50 alternative payment. The alternative reimbursement benefit requires receipts or other reasonable supporting documents. A notice ID or PIN may still be needed to identify your record.
Where do these requirements come from?
From the official settlement notice - the document that sets out who qualifies and what they have to provide. Claim summarizes it; Claim does not set it. Where the notice and this page disagree, the notice is the one that counts.
How can I check a settlement email or text?
Who is the administrator?
Simpluris, Inc. is the settlement administrator: the company a court appoints to run the claims process, send notices and make payments. It is not the company being sued, and it is not Claim.
Is the sender's name enough to trust the message?
No. A sender name, a display name, a reply-to address and even a case number can all be copied. Check the case name and number in the message against the ones on this page, and reach the court-authorized settlement website yourself rather than through a link or button in the message.
What warning signs should I look for?
Any request for a fee, a payment or a wire to release settlement money. Any request for full banking login details. Pressure to act straight away. A web address that does not match the one in the official notice. Genuine notices identify the case by name and number and explain how payment is made.
Claim helps you check whether you may qualify, understand the official requirements, and keep track of settlement deadlines.
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