ConnectOnCall
ConnectOnCall Data Breach Settlement
Eligible U.S. residents affected by the ConnectOnCall data incident could request up to $75 alternate cash or up to $5,000 for documented losses, plus two years of medical data monitoring. Cash claimants had to certify after-hours contact with a healthcare provider or office between May 12, 2014 and May 12, 2024. The claim deadline passed on November 2, 2026.
Key facts
People whose private information may have been affected by the ConnectOnCall platform incident could claim cash and monitoring benefits under a proposed $4.95 million settlement until November 2, 2026, when the claim deadline passed. The case alleges that an intruder accessed the after-hours healthcare answering platform between February 16 and May 12, 2024. ConnectOnCall and Phreesia deny wrongdoing.
Who may qualify?
The class covers living U.S. residents whose private information may have been affected. For either cash option, claimants had to certify that they communicated after hours with a healthcare provider or office between May 12, 2014 and May 12, 2024. Company personnel and specified judicial personnel are excluded.
What could timely claimants receive?
Timely valid claimants could choose up to $75 alternate cash or up to $5,000 for qualifying documented, unreimbursed losses. These are alternatives, and cash payments can be reduced proportionally if claims exhaust the available fund. Two years of dark web and medical data monitoring were also offered. The monitoring plan’s insurance limit is not a settlement cash payment.
What dates matter?
The claim deadline passed on November 2, 2026. Claims had to be submitted online or postmarked by that date. The exclusion deadline was October 19. The court has scheduled the final approval hearing for November 17, 2026 at 10 a.m. Eastern Time. Payments to timely valid claimants remain contingent on final approval and the settlement becoming final.
Who may qualify
Living U.S. residents whose private information may have been impacted in the ConnectOnCall platform incident from February 16 through May 12, 2024 were eligible to claim. Cash claimants had to make the separate after-hours-contact attestation. Defendant directors, officers and employees, assigned judges, immediate family and court staff are excluded. The claim deadline passed on November 2, 2026.
What proof do you need?
Did this settlement need proof of purchase?
For this settlement, you needed proof for some claims but not others. Both cash routes required a signed attestation of after-hours communications with a healthcare provider or office between May 12, 2014 and May 12, 2024. Alternate cash needed no loss receipts. Loss reimbursement required third-party supporting records of unreimbursed incident-related losses. The online portal requested a notice ID and PIN, and the paper form provided a separate route. The claim deadline has passed. The claim window for this settlement has closed.
Where do these requirements come from?
From the official settlement notice - the document that sets out who qualifies and what they have to provide. Claim summarizes it; Claim does not set it. Where the notice and this page disagree, the notice is the one that counts.
How can I check a settlement email or text?
Who is the administrator?
ConnectOnCall Data Incident Settlement Administrator is the settlement administrator: the company a court appoints to run the claims process, send notices and make payments. It is not the company being sued, and it is not Claim.
Is the sender's name enough to trust the message?
No. A sender name, a display name, a reply-to address and even a case number can all be copied. Check the case name and number in the message against the ones on this page, and reach the court-authorized settlement website yourself rather than through a link or button in the message.
What warning signs should I look for?
Any request for a fee, a payment or a wire to release settlement money. Any request for full banking login details. Pressure to act straight away. A web address that does not match the one in the official notice. Genuine notices identify the case by name and number and explain how payment is made.
The claim window for this settlement has closed. You can still see which settlements are accepting claims now.
Browse open settlements
