Evernorth Health
MDLIVE Patient Portal Privacy Settlement
Eligible MDLIVE portal users who also had an active Facebook or Google account during the covered period may receive up to $15 cash per approved claim. The claim deadline is December 1, 2026.
Key facts
The lawsuit alleges that Evernorth Health and MDLIVE disclosed users’ sensitive information and private communications to Google and Meta without consent. The defendants deny the allegations.
Who may qualify?
Payment is for eligible users who signed in to patient.mdlive.com and used the portal between May 30, 2023 and August 11, 2025. Claimants must also attest to having an active Facebook or Google account during that period.
What could you receive?
Approved claims may receive up to $15. The $3.5 million settlement cap also covers administration, legal fees and other costs, so it is not all available for individual payments. The final amount remains subject to the settlement terms and valid-claim totals.
What information is needed?
Claimants must certify both signed-in portal activity during the covered period and an active Facebook or Google account then. The case-specific entry asks for the Claimant ID from the notice. A notice credential is not a receipt or proof of a financial loss.
What dates matter?
The claim deadline is December 1, 2026. The exclusion deadline is November 16, 2026. A final approval hearing is scheduled for January 6, 2027. Payments depend on final approval and any appeals being resolved.
Who may qualify
MDLIVE users who signed in to patient.mdlive.com and engaged in activity there from May 30, 2023 through August 11, 2025 may be included. Payment also requires an attestation that the user had an active Facebook or Google account during that period.
What proof do you need?
Do you need proof of purchase?
For this settlement, you will not need proof of purchase. Claimants must certify both signed-in portal activity during the covered period and an active Facebook or Google account then. The case-specific entry asks for the Claimant ID from the notice. A notice credential is not a receipt or proof of a financial loss.
Where do these requirements come from?
From the official settlement notice - the document that sets out who qualifies and what they have to provide. Claim summarizes it; Claim does not set it. Where the notice and this page disagree, the notice is the one that counts.
How can I check a settlement email or text?
Who is the administrator?
Kroll Settlement Administration LLC is the settlement administrator: the company a court appoints to run the claims process, send notices and make payments. It is not the company being sued, and it is not Claim.
Is the sender's name enough to trust the message?
No. A sender name, a display name, a reply-to address and even a case number can all be copied. Check the case name and number in the message against the ones on this page, and reach the court-authorized settlement website yourself rather than through a link or button in the message.
What warning signs should I look for?
Any request for a fee, a payment or a wire to release settlement money. Any request for full banking login details. Pressure to act straight away. A web address that does not match the one in the official notice. Genuine notices identify the case by name and number and explain how payment is made.
Claim helps you check whether you may qualify, understand the official requirements, and keep track of settlement deadlines.
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