Kenvue Brands
Neutrogena Skin360 Biometric Privacy Settlement
People who completed a Skin360 face assessment while in Illinois between December 9, 2019 and May 5, 2023 may qualify for an estimated payout of about $94 per approved claim. Final amount may change. The claim deadline is November 25, 2026.
Key facts
The lawsuit alleges that Johnson & Johnson Consumer Inc., now known as Kenvue Brands LLC, collected and used facial geometry through Skin360 without the disclosures and consent required by Illinois biometric privacy law. The defendant denies the allegations and wrongdoing.
Who may qualify?
Coverage concerns people who performed a Skin360 assessment while in Illinois from December 9, 2019 through May 5, 2023. Neutrogena, NeoStrata and other covered Skin360 versions are included. Buying a skincare product without using the assessment does not qualify on its own.
What could you receive?
Approved claims receive equal shares of the net $4.7 million fund. The estimated payout is about $94 per approved claim. Final amount may change.
The estimate is based on the October 27 court filings and assumes all 31,678 pending claims are approved and the requested fees, costs and service awards are allowed. Additional claims and validation results may change the payment.
What information is needed?
The claim asks for contact information, truthful eligibility certification and a payment selection. A notice ID is optional on the online form. Receipts are not routinely required, although supporting documents may be requested. Only one claim per person is allowed.
What dates matter?
The claim deadline is November 25, 2026. Exclusion requests are due November 10, 2026. A final approval hearing is scheduled for December 17, 2026. Payments depend on final approval and the settlement becoming effective after any appeals. Checks expire 90 days after issuance.
Who may qualify
People who performed a Skin360 skin assessment while physically in Illinois between December 9, 2019 and May 5, 2023 may qualify. Covered versions include Neutrogena Skin360, NeoStrata Skin360 and Skin360 collaborations. Buying skincare products alone does not establish eligibility. The settlement excludes the defendant and related entities and employees, the judges and their immediate families and staff, counsel, and valid opt-outs.
What proof do you need?
Do you need proof of purchase?
For this settlement, you will not need proof of purchase. The claim asks for contact information, dates of Skin360 use, relevant dates in Illinois, truthful eligibility certification and a payment selection. A Settlement Claim ID is optional. Receipts are not routinely required, but the administrator may request identity or Illinois-location documents supporting your answers. Submit only one claim per person.
Where do these requirements come from?
From the official settlement notice - the document that sets out who qualifies and what they have to provide. Claim summarizes it; Claim does not set it. Where the notice and this page disagree, the notice is the one that counts.
How can I check a settlement email or text?
Who is the administrator?
Eisner Advisory Group LLC is the settlement administrator: the company a court appoints to run the claims process, send notices and make payments. It is not the company being sued, and it is not Claim.
Is the sender's name enough to trust the message?
No. A sender name, a display name, a reply-to address and even a case number can all be copied. Check the case name and number in the message against the ones on this page, and reach the court-authorized settlement website yourself rather than through a link or button in the message.
What warning signs should I look for?
Any request for a fee, a payment or a wire to release settlement money. Any request for full banking login details. Pressure to act straight away. A web address that does not match the one in the official notice. Genuine notices identify the case by name and number and explain how payment is made.
Claim helps you check whether you may qualify, understand the official requirements, and keep track of settlement deadlines.
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