AdaptHealth
AdaptHealth North Carolina Billing and Collection Letter Settlement
North Carolina residents in the Collection Letter Class who received a settlement notice will automatically get $47, and approved Billing Class members can receive $3,500. Billing Class members, and Collection Letter Class members who did not receive a notice, must submit a claim by December 8, 2026.
Key facts
The lawsuit alleges that AdaptHealth billed North Carolina consumers for medical equipment they did not receive, rejected or returned, and sent collection letters suggesting possible legal action, in violation of North Carolina debt collection law. AdaptHealth denies all allegations of wrongdoing and liability and contends that its conduct complied with applicable law.
Who may qualify?
North Carolina residents in two classes may qualify. Class A covers people billed by AdaptHealth for dates of service between April 3, 2019 and April 3, 2025 when they allegedly did not have the equipment because it was returned, rejected or never received. Class C covers people sent a Seriously Past Due or Final Demand letter for dates of service between April 3, 2019 and March 31, 2026. AdaptHealth records identify 464 people in Class A and 142,539 people in Class C.
What could you receive?
Approved Class A members receive $3,500 each. Class C members who received a notice by mail or email automatically receive $47 each. Class C members who did not receive a notice need to submit a valid claim form to be paid. If money remains after the first payments, additional pro rata distributions may be made.
What information is needed?
The Class A claim form asks for the AdaptHealth account number, contact details and a signed affirmation that the class criteria apply. Class C members without a notice affirm that they did not receive one and that they were sent a covered collection letter. Class C members who received a notice do not need to do anything to receive the $47 payment.
What dates matter?
Claims can be filed online, by email or by mail postmarked by December 8, 2026. The deadline to opt out or object is also December 8, 2026. A final approval hearing is scheduled for January 20, 2027. A scheduled hearing does not mean the settlement has final approval, and no payment date has been announced.
Who may qualify
North Carolina residents in two classes may qualify. Class A covers people billed by AdaptHealth for dates of service between April 3, 2019 and April 3, 2025 when they allegedly did not have the equipment because it was returned, rejected or never received. Class C covers people sent a Seriously Past Due or Final Demand letter for dates of service between April 3, 2019 and March 31, 2026.
What proof do you need?
Do you need proof of purchase?
For this settlement, you’ll need proof for some claims but not others. Class C notice recipients need no claim. Class A claims ask for the AdaptHealth account number and a signed affirmation, and Class C members without a notice affirm they were sent a covered collection letter.
Where do these requirements come from?
From the official settlement notice - the document that sets out who qualifies and what they have to provide. Claim summarizes it; Claim does not set it. Where the notice and this page disagree, the notice is the one that counts.
How can I check a settlement email or text?
Who is the administrator?
JND Legal Administration is the settlement administrator: the company a court appoints to run the claims process, send notices and make payments. It is not the company being sued, and it is not Claim.
Is the sender's name enough to trust the message?
No. A sender name, a display name, a reply-to address and even a case number can all be copied. Check the case name and number in the message against the ones on this page, and reach the court-authorized settlement website yourself rather than through a link or button in the message.
What warning signs should I look for?
Any request for a fee, a payment or a wire to release settlement money. Any request for full banking login details. Pressure to act straight away. A web address that does not match the one in the official notice. Genuine notices identify the case by name and number and explain how payment is made.
Claim helps you check whether you may qualify, understand the official requirements, and keep track of settlement deadlines.
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