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CVS Pharmacy

CVS Eye Drops Recall Settlement

The CVS eye drops settlement resolved allegations involving nine recalled CVS-brand eye drop products purchased in the United States from October 1, 2021 through October 25, 2023. Claims closed on September 18, 2025, and the administrator reports that payments began January 30, 2026. Payments varied by purchase details and documentation rather than a fixed $10 amount.

Reviewed Oct 21, 2026
Individual payout
Varies by claim
Claim deadline
Deadline passed
Proof
Some

Key facts

Status
Closed
Up to $1,000,000
Potential payout
Varies by purchase details, documentation, and allocation. Payments began January 30, 2026; paper checks were mailed March 3, 2026.
Some proof required
Claim deadline
Sep 18, 2025 Deadline passed
Oct 28, 2025
October 1, 2021 through October 25, 2023
Case name
Ruffin v. CVS Pharmacy, Inc.
Case number
7:23-CV-01660-BO-RN
Court
U.S. District Court for the Eastern District of North Carolina, Southern Division
A.B. Data, Ltd.

If you bought one of the covered CVS-brand eye drops, the claim window has closed. The deadline was September 18, 2025. The settlement administrator reports that distribution began January 30, 2026, and paper checks were mailed March 3, 2026.

The lawsuit concerned nine CVS-brand eye drop products recalled following FDA findings about conditions at their manufacturing facility. The plaintiff sought economic-loss compensation. CVS denied that the products were defective and denied wrongdoing. The settlement does not establish liability.

The settlement covered U.S. purchases from October 1, 2021 through October 25, 2023 of the specific Lubricant Eye Drops, Lubricant Gel Drops, Multi Action Relief Drops, and Mild Moderate Lubricating Eye Drops sizes and packs listed in the official notice. It did not cover every CVS eye drop product.

CVS agreed to make up to $1 million available, including claim payments, legal fees, administration costs, and the class representative award. Payments were not a flat $10. Documented claims used the actual purchase price adjusted by a time-discount rate. Claims without purchase records covered up to three purchases and shared the remaining available funds using the settlement formula. Awards were subject to proportional reduction.

The claim form required valid government-issued identification even for claims without purchase receipts. Purchase documentation or qualifying ExtraCare records could support a documented claim. The official filing page now confirms that the deadline has passed. A mailed payment does not mean every claimant has received or cashed it.

Who may qualify

People in the United States who purchased one or more of the nine covered CVS-brand eye drop products from October 1, 2021 through October 25, 2023 were included, subject to the notice exclusions for CVS-related entities and personnel, government entities, and the presiding judiciary. Covered products and pack sizes are listed in the official notice. A timely valid claim and identification were required for payment. Claims closed September 18, 2025.

What proof do you need?

Did this settlement need proof of purchase?

For this settlement, you needed proof for some claims but not others. The claim form required a photograph or scan of valid government-issued identification. Purchase receipts were optional for claims covering up to three purchases, supported by a declaration under penalty of perjury. Documented claims required purchase records; an ExtraCare account number or associated phone number could allow the administrator to check purchase history. The filing deadline has passed. The claim window for this settlement has closed.

Where do these requirements come from?

From the official settlement notice - the document that sets out who qualifies and what they have to provide. Claim summarizes it; Claim does not set it. Where the notice and this page disagree, the notice is the one that counts.

How can I check a settlement email or text?

Who is the administrator?

A.B. Data, Ltd. is the settlement administrator: the company a court appoints to run the claims process, send notices and make payments. It is not the company being sued, and it is not Claim.

Is the sender's name enough to trust the message?

No. A sender name, a display name, a reply-to address and even a case number can all be copied. Check the case name and number in the message against the ones on this page, and reach the court-authorized settlement website yourself rather than through a link or button in the message.

What warning signs should I look for?

Any request for a fee, a payment or a wire to release settlement money. Any request for full banking login details. Pressure to act straight away. A web address that does not match the one in the official notice. Genuine notices identify the case by name and number and explain how payment is made.

The claim window for this settlement has closed. You can still see which settlements are accepting claims now.

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Last reviewed Oct 21, 2026. Claim works to keep listing details accurate. If a listing differs from the official settlement website, the official website is correct.

Claim is not a law firm, a court, a government agency, or the settlement administrator.

Whether you qualify, and any amount or date shown, is decided by the settlement administrator and the court, not by Claim. Payment figures are estimates and can change without notice.

This page is a plain-language summary, not legal advice, and does not create an attorney-client relationship. Confirm the class definition, dates, and requirements on the official settlement website before relying on it.

CVS Pharmacy and related names are trademarks of their respective owners. Claim uses them only to identify the settlement described on this page and is not affiliated with, endorsed by, or sponsored by CVS Pharmacy, the court, or the settlement administrator.

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